Ohmni Robot
Semi-autonomous Telepresence Robot
Contact us below for pricing or to schedule a demo.
About
These semi-autonomous Ohmni® robots will help you connect SAFELY, EFFECTIVELY, AND CREATIVELY.
The importance of inclusive and safe human connection could not be emphasized more today. Using this award-winning technology, you can transform how you connect and collaborate with others in any environment – work, healthcare facilities, school, industrial or your home.
Technical Specifications
4K camera w/ 13-megapixel Snapshot and Superzoom capabilities
10.1" HD IPS touchscreen
Fast and Sharp HD video streaming
95Wh LiFePO4 battery (6+ hrs)
Ohmni Glide Drive brushless motors w/ precision encoders
Charging Dock (100-240V compatible, 50/60Hz)
Additional Features
Custom 3D printed manufacturing
Made from eco-friendly biodegradable materials
Contact us to inquire of custom colour, sizing, and personalizing options
Contact us for Purchasing Options
Shipping and Warranty information
Shipping
Please allow 4-5 weeks lead time on orders.
Return Policy
In the unlikely event, the robot you received is not what you expected please review our return policy below.
Start your return or exchange process by contacting our team at: 403.991.0087 within 14 days of the delivery date. For all return and exchange requests, the customer is responsible for the shipping cost. In case of a refund, we’ll charge a 15% restocking fee plus shipping/handling. Refunds will be issued within 10-14 business days after we receive the product.
Custom orders are FINAL SALE items and cannot be returned or exchanged.
For additional information, contact us directly at 403.991.0087
Standard Warranty
The robot comes with its hardware and software warrantied for a 1-year period from the date of shipment.
If a hardware failure is diagnosed out of the box, or Dead on Arrival (DOA), Pantala Technologies will either supply replacement parts or a replacement unit depending on the complexity, timeline, and buyer preference of the resolution all at no cost to the Buyer.
If a hardware failure is diagnosed after the robot has been in operation, Pantala Technologies will supply replacement parts and instructions all at no cost to the Buyer. If the failure is not capable of being replaced in the field the buyer will return, covering the return shipping cost, the failed unit to Pantala for repair. After the repair is completed Pantala will ship, covering the shipping cost, back to the buyer with no service or labor charges.
Software problems will be rectified with a software update pushed remotely to the robot.
*Failures not covered include, but not limited to, damage due to misuse or mishandling like driving downstairs, physically riding on the robot, liquid spills, exposure to high heat, misused or altered power cables, and falls.
Extended Warranty
For additional protection within 30 days of the shipping date of a new robot, you can also purchase an Extended Warranty to cover your robot and included accessories for a total of 3 years from the date of shipment. Contact our support team directly at 403.991.0087 to enquire about extended warranties.
If a hardware failure is diagnosed out of the box, or Dead on Arrival (DOA), Pantala Technologies will either supply replacement parts or a replacement unit depending on the complexity, timeline, and buyer preference of the resolution all at no cost to the Buyer.
If a hardware failure is diagnosed after the robot has been in operation, Pantala Technologies will supply replacement parts and instructions all at no cost to the Buyer. If the failure is not capable of being replaced in the field the buyer will return, covering the return shipping cost, the failed unit to Pantala Technologies for repair. After the repair is completed Pantala will ship, covering the shipping cost, back to the buyer with no service or labor charges.
Software problems will be rectified with a software update pushed remotely to the robot.
*Failures not covered include, but not limited to, damage due to misuse or mishandling like driving downstairs, physically riding on the robot, liquid spills, exposure to high heat, misused or altered power cables, and falls.
**The Custom Robot, Developer Edition, and robots with a Developer License are excluded from coverage by Extended Warranty. If a Developer License is purchased for a robot under an existing Extended Warranty plan, the plan will be voided.
Enterprise Solutions
Enterprise Solutions is a software and services subscription that provides enterprise-level features to help you better deploy and manage your Robot fleet. Anyone using 2 or more robots will benefit from the additional data and management features easily accessible through the enterprise portal. Contact us for pricing and details.
For additional information, contact our support team directly at: 403.991.0087